Answers instantly
Prices, hours, address, availability. The everyday questions, in seconds and in your business's voice.
AI Agents · WhatsApp · Instagram · Facebook
Your business answers, even when you're closed.
An AI agent trained on your business —products, prices, hours, the usual questions— that answers on WhatsApp, Instagram and Facebook, books appointments and hands over to a person when a human is needed.
The ideaThe customer who writes at eleven at night no longer waits until tomorrow.
What it does
What it does for your business
Automatic customer service that drives sales. Answers on WhatsApp, Instagram and Facebook at any hour, and hands you the customer ready to buy.
Trained on your business
Learns from your catalog, your services and your usual answers. It doesn't make things up: if it doesn't know, it says so and lets you know.
Books and confirms
Takes the appointment, puts it on the schedule and reminds the customer. Connected to your Avanecta CRM.
Hands over to a human
When the customer is ready to buy, or the question is delicate, the chat goes to someone on your team with full context.
Every chat, a customer
The conversation is saved as a contact with its history. Nobody gets lost between chats.
You're in charge
You decide what it answers, in what tone and what it stays away from. We review it with you before turning it on.
How it works
In four steps
No jargon. You tell us about the business, we do the rest and show it to you before turning it on.
01
We talk
You tell us what customers always ask and what you want the agent to do (and not do).
02
We train it
With your catalog, prices, hours and your best answers.
03
You test it
You message it first. We tune it until it answers like your best salesperson.
04
We turn it on
On your channels. And we keep refining it with real conversations.
What's included
What's in the service
Quoted based on your business and what you need. We give you the price on WhatsApp, clear and with no fine print.
- WhatsApp support
- Instagram and Facebook Messenger
- Trained on your catalog
- Appointment booking
- Handover to a human
- Logged in the CRM
- Answers reviewed with you
- Monthly tune-ups
Watch it work
A complete sale, at eleven at night
This is how the agent of Mackypets, a pet accessories store in Caracas, answers. The store was closed. The customer didn't wait.
- Understands the requestThey come from the ad and the agent knows which combo they mean.
- Sizes by weightAsks just enough and recommends without guessing.
- Quotes delivery by areaThe rate comes from the business's table, not from memory.
- Closes and hands over to a personWith the order built, your team only confirms the payment.
Hi! I saw the Combo Ideal ad 🐶 how much is it?
Hi! 🐾 The Combo Ideal comes with bed + harness + leash. How much does your pup weigh? That way I can give you the exact size.✦ AI
about 12 kilos, he's a beagle
For 12 kg the size L fits: 66×50 cm bed, harness for 7 to 15 kg and elastic leash. That's $65. Which part of Caracas are you in?✦ AI
In Los Palos Grandes
Delivery to Los Palos Grandes is $5. Total: $70 💙 Shall I set it aside for you? We take pago móvil, Zelle or USDT.✦ AI
yes please, pago móvil 🙌
Done! Here are the payment details. As soon as the receipt arrives, someone on the team confirms your order ✅✦ AI
Order ready · handed to a team member
Message
Works better with
From the same house
Everything connects to your CRM: the customer who arrives through the ad, the website or the agent gets logged.
Websites
Turn visits into new customers. A fast website that looks great on the phone and leads to WhatsApp or a booking.
See Websites →Digital marketing
SEO, automation and campaigns on Facebook, Instagram and WhatsApp. Customers arrive, and the CRM receives them.
See Digital marketing →The CRMs
MascotaCRM, OpticaCRM and MiCarro CRM: the business in order, from the door to the register.
See the CRMs →
No commitment
Try it with your business
Tell us what customers always ask and we'll build a demo of the agent answering like you.
WhatsApp opens with your details already typed. We never call unless you ask. By sending you accept the privacy policy.